Privacy policy

Last Updated: September 2026

At LUV Avenue / BeLovelyfied™, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, purchase our products, contact us, or interact with our services.

Information We Collect

Depending on how you interact with our website, we may collect information such as:

Name
Email address
Billing and shipping address
Phone number
Order and transaction information
Account information
Information you provide through contact forms
Information you provide when requesting speaking, coaching, workshop, or other services
Website usage and device information

We collect only the information reasonably necessary to provide our services, process orders, communicate with customers, and improve your experience.

How We Use Your Information

We may use your information to:

Process and fulfill orders
Communicate with you about your purchases
Respond to questions and customer service requests
Provide requested information or services
Process payments
Improve our website, products, and services
Send promotional communications when permitted and where you have provided appropriate consent
Prevent fraud, abuse, or unauthorized activity
Maintain the security and functionality of our website
Comply with applicable legal obligations

Payment Information

Payments made through our online store are processed through third-party payment providers. We do not need to store your complete payment card information on our own systems.

Payment providers may collect and process information according to their own privacy policies and terms.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage, and improve the customer experience.

You may be able to manage cookie preferences through your browser or available website privacy settings. Disabling certain cookies may affect some website functionality.

Information Sharing

We do not sell your personal information simply for the purpose of selling your information.

We may share information with trusted service providers when necessary to operate our business, such as payment processors, shipping providers, ecommerce platforms, website services, analytics providers, and other vendors that help us provide our services.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, website, or business.

Communications

If you choose to receive marketing communications from us, we may use your email address or other contact information to send information about products, services, events, announcements, or other updates.

You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the communication.

Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, or disclosure. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Third-Party Services

Our website may contain links to third-party websites, social media platforms, payment services, or other external services. We are not responsible for the privacy practices of third-party websites.

We encourage you to review the privacy policies of those services before providing them with personal information.

Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to request access, correction, deletion, or information about how your data is used.

To make a privacy-related request, please contact us using the information below.

Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization. If you believe a child has provided personal information to us improperly, please contact us so that we can review and address the situation.